Frequently Asked Questions

What areas do you deliver to?

We provide fast delivery service within Madinaty only, in all residential areas and compounds.

What are your working hours?

We operate daily from 8 AM to 11 PM, all week including holidays.

How long does delivery take?

We deliver your order on the same day within a few hours depending on your location in Madinaty.

What payment methods do you accept?

We currently accept cash on delivery only.

Can I return or exchange products?

You can return or exchange products within 24 hours of receipt in case of defect or problem with the product. Please contact us immediately.

How do I track my order?

After order confirmation, we will send you the order number via WhatsApp. You can track your order through the order tracking page on the website using the order number and phone number.

Are the products fresh?

Yes, all our products including vegetables, fruits, meat and poultry are fresh daily and we maintain the highest quality standards.

Is there a minimum order amount?

The minimum order amount is 50 Egyptian pounds.

How can I contact customer service?

You can contact us by phone at 01020785000 or by email at elbarakamallawladelgarhy@gmail.com or visit our Facebook page.

Where is Al Baraka Mall located?

We are located in Madinaty B2 in front of Al Tawheed Mosque, and we welcome you to visit us in person.

Didn't find an answer to your question?

Contact us and we'll be happy to help you

Phone: 01020785000

Email: elbarakamallawladelgarhy@gmail.com

Address: Madinaty B2, in front of Al Tawheed Mosque